How I Converted this Angry Customer into a 5 Star Product Review and 5 Star Seller Feedback – EP66

Dealing with an upset customer can be tricky. In this episode I talk about how I turned an angry customer into a happy one and got a 5-Star product review and 5 Star Seller Feedback as well.

Interview with Private Label Lawyer Suzi Hixon – How to Protect Your Brand from Hijackers – EP65

Private Label Lawyer, Suzi Hixon talks about things every private label seller should do to protect their brand from hijackers. She also shares tips on how to deal with hijackers if your listings have already been taken over by hijackers.

The Ultimate Hijacker on Amazon – Are Your Listings Affected? – EP64

If you have ever considered selling on Amazon.ca or you think you might eventually expand into the Canadian marketplace, you want to listen to this episode. There is a notoriously big company that is, in essence, hijacking thousands of products and selling them on Amazon.ca. Listen here to find out the details so you can determine if your brand has been affected.

Is Your FBA Business a Leaky Bucket? Plug the Leaks with Hello Profit and Discover Hidden Profit Potential – EP63

The sales numbers on SellerCentral only tell a partial story, but if you’re making decisions based on those numbers you could be making faulty business decisions. With HelloProfit you can quickly and easily look at the big picture, plug the leaks and find the hidden gold mines in your business.

We’ve negotiated a great deal with the folks at HelloProfit where the AM/PM Podcast listeners get $20 off per month on their membership… and we get some beer money; too! How cool is that? So be sure to listen to the podcast episode and check out HelloProfit today!

Things You Didn’t Know About Your Suppliers – And It’s Gold! – Interview with Hello Profit’s Co-Founder (Part 1) – EP62

Co-Founder of Hello Profit, Ryan Bredemeyer, dives deep into how he negotiates with Chinese Suppliers, visiting the Canton Fair and the secret to getting suppliers to show you the good products behind the curtains, how Trade Companies may be better than you think, how to get better pricing, how being nice pays off big, and so much more as we dive deep into his sourcing knowledge.

What NOT to do with Amazon Keyword Tools… or you may get penalized. – EP61

Amazon keyword tools, and all software tools in general can save you lots of time in your listing creation and listing optimization process, but you must use these tools intelligently to stay out of trouble. This episode of the AM/PM Podcast explains why all the tools in the world cannot replace common sense and due diligence.

Amazon Changes TOS for Reviews – How Does this Affect Your Review-Building on Product Launches? – EP60

Amazon recently updated their terms of service in regards to reviews, and more specifically, who can leave a review. In this podcast episode you’ll learn how this affects you and your product launches.